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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bart Man

August 30, 2023

5  out of  5 rating by Bart Man
"My daughters car was damaged by hail and State Farm responded quickly and professionally. Laura was extremely knowledgeable and pleasant to work with."

Julie Koller

August 18, 2023

5  out of  5 rating by Julie Koller
"Love State Farm!"

Ella-Grace McClain

April 29, 2023

5  out of  5 rating by Ella-Grace McClain
"This agency is fantastic and super friendly ! Especially Jack and Laura. Jack does a wonderful job about communicating policies and helping out and Laura has wonderful customer service."

Cindy Kirchner

April 26, 2023

5  out of  5 rating by Cindy Kirchner
"Karen so kind helping us establish homeowners insurance for our Dad's home after he passed away. We were in a very difficult situation being long distance in Texas and did not have recent documents in hand. She quickly and efficiently got us coverage so we could rest comfortably until legal matters were settled and the home was sold. Thank you so much Karen!"

Keith Desmet

March 1, 2023

5  out of  5 rating by Keith Desmet
"Karen was one of the kindest and patient agents I have had a chance to work with. She said she could save me money from what I was paying at allstate and she did she saved me over $ 1000.00 per year. Thank you karen"

Carissa Economos

March 1, 2023

5  out of  5 rating by Carissa Economos
"Hands down the best insurance agency I’ve ever come across! Super kind people and they do a great job explaining your policy in detail and making sure you get the best rate. Laura & Jack are THE BEST!"

Madison McClain

March 1, 2023

5  out of  5 rating by Madison McClain
"The services is always excellent. I must say Laura and Jack have been great to work with. I have been with State Farm for a few years and they have always handled my policies and claims efficiently and in a timely manner. Helpful answering any questions and super friendly. Highly recommend having them handle your accounts!"

Evee La Fleur McClain

February 27, 2023

5  out of  5 rating by Evee La Fleur McClain
"The best part about this office is it’s size. Truly makes me feel cared for. Laura is so attentive to all of my needs and silly questions. Jack has explained everything I need to be able to understand my coverage and why life insurance is so important for my whole family. Karen has so much experience - I know I’m it great hands with each of them. Definitely the best office I’ve ever dealt with."

Melissa Claypool

February 8, 2023

5  out of  5 rating by Melissa Claypool
"Wow!! Amazing, personalized client service. Fast policy quotes with extremely competitive rates. Thank you! Highly recommend!!"

Caitlin

January 30, 2023

5  out of  5 rating by Caitlin
"Amber made transferring my policy from the state I was living in to Illinois very easy and timely. Very competent and communicative. Thanks Amber!"

Goran Lajic

January 25, 2023

5  out of  5 rating by Goran Lajic
"Laura is very professional, helpful and polite. Much appreciated all her hard work! Thank you Laura!!"

Jack McClain

January 19, 2023

5  out of  5 rating by Jack McClain
"This is by far the best State Farm office I have ever came across. Great service and experience make this the go to spot for any of my insurance needs. Laura is an amazing help anytime I call in! Give them a call!!"

Gia Simpson

January 9, 2023

5  out of  5 rating by Gia Simpson
"My insurance rates increased with my current insurance company so I reached out to State Farm and got a much better price. Karen McLemore was very friendly, knowledgeable and responsive."

ron fishman

November 18, 2022

5  out of  5 rating by ron fishman
"The staff here is wonderful and willing to go out of their way to help in anyway they can. I would recommend everyone to use them as your insurance agent."

Kathleen Smith

October 7, 2022

5  out of  5 rating by Kathleen Smith
"Super helpful. Very professional, AND very personal. Very happy with them."

STEVE SARGUS

September 3, 2022

5  out of  5 rating by STEVE SARGUS
"I use State Farm for a few different types of policies and Amber Wolf & Staff have been wonderful through each process. Very attentive and helpful every time I call or stop by!! Words can’t explain how much I really appreciate everything they do for all my Insurance needs."

M V

August 30, 2022

5  out of  5 rating by M V
"The staff is always very helpful and they absolutely get it done quickly. This time, I'va called regarding a copy of my homeowners policy to be sent to the mortgage company. Laura answered the call and handled my requests riight away. I was very impressed with her knowledge and her willingness to help the customer in a very professional way. This place definitely knew how to help and always to go above amd beyond. Thank you so much for everything!! From one happy and versy satisfied customer."

Tyler Dietrich

July 28, 2022

5  out of  5 rating by Tyler Dietrich
"Laura took time to take care of me and she did a fantastic job. She was calm, professional, and courteous with me. I would definitely recommend that she takes care of people in the future!"

Greg M

July 9, 2022

5  out of  5 rating by Greg M
"I met Amber today and she was very nice."

Svetoslav Bogdanov

May 31, 2022

5  out of  5 rating by Svetoslav Bogdanov
"Karen did a great job to provide me with home owner insuarnce fast and at a great price. I needed home insurance starting the same day and she helpend me fast and without any unecessary formalities. Thank you!"

joanne johnson

May 18, 2022

1  out of  5 rating by joanne johnson
"Billing issues every month!!!"

V K

May 2, 2022

5  out of  5 rating by V K
"Lets just say, I AM IN GOOD HANDS! Great service. Everyone in office is more than willing to help and take care of you. Karen helped me out with everything (THANK YOU!). She went the extra mile and explained each bit of information in detail thoroughly and made sure I understood everything as well. Highly recommend this office. Keep doing the great job everyone!"

Paula Travers

April 21, 2022

5  out of  5 rating by Paula Travers
"Amazing customer relations Manager Laura Dietrich is! Saved money along with a great experience! She made my transition smooth and easy. The time and effort she put into giving me great service was a win win! I'm very happy with the coverage. Laura is definitely someone I would be happy dealing with! Thanks Laura!"

Amy O'Malley

April 6, 2022

5  out of  5 rating by Amy O'Malley
"I am not new to State Farm however, I am a new client of Amber Nelson. I will tell you this Amber and her staff are outstanding! They are always willing to help at a moment’s notice. So friendly and truly have your back! I can’t say enough about Amber and her staff. All I can say is Amber I’m thrilled you’re my new agent."

Chris Nesemeier

April 1, 2022

5  out of  5 rating by Chris Nesemeier
"I'd take LAURA over FLO any day. I called Progressive and they couldn't answer my direct questions. Laura got me answers. Very professional and courteous. Although the timing wasn't right just yet, Miss Dietrich will have our policies soon. Sounds like she wants clients/friends for life, and it certainly felt genuine. Thanks Laura....see you soon!!!"