State Farm® Insurance Agent Amber Lafata
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sal Gutierrez
October 31, 2024
"I’ve been working with Amber and her team for my insurance needs since becoming a homeowner, and I couldn't ask for a better agent. They are always quick to respond, attentive to every detail, and incredibly knowledgeable. No matter what questions or requests I have, they handle them promptly and makes sure everything is thoroughly explained. Amber and the team's dedication and reliability give me complete peace of mind, knowing my insurance needs are always in good hands. Highly recommend her to anyone seeking a responsive and professional insurance agent!!"
"Sal, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Amber"
Tim Kramer
October 30, 2024
"My rental HOA recently covered the outside and part of the inside for insurance. Laura on Ambers team helped me understand what was covered and what wasn’t and helped me create a perfect gap policy."
"Tim, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Amber"
Angelo Fraticola
October 10, 2024
"I recently swotchedto Staefarm and not only did we save $ but Ambers agents Jack and Laura were outstanding. A1 customer service. Thanks"
"Angelo, I'm so happy to hear Jack and Laura were great to work with. I'm also glad that our rates saved you money! We are happy and grateful to gain you as a customer. We hope to serve you well for years to come. Thank you again, Amber"
Jim Huerta
October 9, 2024
"Super friendly and extremely responsive! Their team delivers an excellent customer experience on all levels."
"Hi Jim, Thank you for sharing your experience with our team. I love hearing that not only were we responsive - but friendly as well! You are a part of our Agency family, and we always want to treat you as such. Thanks again - you made our day! Amber"
Eileen Johnson
October 2, 2024
"After disappointment with another State Farm agent in another city, we started shopping our policies around to other companies. As part of this effort we decided to also give State Farm another chance with an agent closer to home. From the first phone call to the in person meeting and followup, we were incredibly impressed with Amber, Laura and the rest of the team! The communication, personal attention, detailed explanation of coverage and time spent together has been nothing short of steller. Further, the team helped us find ways to reduce our overall bill by hundreds each month while keeping the kind of coverage important to our family. We could not be more pleased with Amber's agency!"
"Eileen, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Amber"
Christine Herbert
September 27, 2024
"We are so happy with our State Farm agent and staff! They provide excellent service and take great care of us. Whenever we call them to ask a question or open a claim, they are there to give us support. They are definitely the best insurance team we have worked with. Just recently, we had a crack in our windshield. I called Laura, she showed me compassion for my situation and immediately took over to get the repair setup quickly and easily. Always an excellent experience! We highly recommend Amber Lafata’s State Farm team!"
"Christine, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day. We are so grateful for the recommendation! - Amber"
Dave MacKenzie
September 26, 2024
"The State Farm office of Amber Lafata is simply top notch. Full disclosure, I so happen to have known Amber when she was in grade school. I am still friends with and socialize with her parents. The same sharp clever girl I knew then has done wonderfully getting her office setup and operating very well. She's doing a fine job surrounding herself with a number of talented agents. One in particular is Liz Monsen. Liz aided me in getting new quotes for Home and Auto which resulted in us saving quite a bit. Clearly Liz has nothing to do with their rates being more attractive than my prior company but the defining aspect in this analysis came down to how well they provided service. Prompt return phone calls, detailed descriptions to explain differences across the two companies and a very friendly disposition at all times. Their rates made switching easy but their customer service sunk the putt. I highly recommend them."
"Dave, thank you so much for such a kind review! Reading it made my day. My team and I will always be here to serve you and your insurance needs. I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you and your business. We will always work hard for your business each and every day! Thank you again! - Amber "
Linka 21
September 24, 2024
"Working with Elizabeth is absolutely great! She reads between the lines and has a very quick turnaround in her quotes. She will inform and guide you when necessary. We have three properties insured with her along with two vehicles! Highly recommended!!!"
"Thank you so much for recognizing Liz for her great service! We're so happy to have you as part of our Agency family and look forward to serving you for years to come. Amber"
Peter Jendrzejczyk
September 24, 2024
"Rates are good and service is awesome. Laura always responds promptly and effectively. Would recommend State Farm, Amber, and her team."
"Peter, thank you so much for taking the time to shout out Laura! She's an asset to the team, and I'm happy your experience hasn't been short of awesome. That's what we strive for! Thank you again, Amber"
Kim Rasmussen
September 23, 2024
"Highly recommend Amber, Laura, and the whole State Farm team. They're always so helpful and quick to respond whenever I call. Grateful to have such awesome insurance agents!"
"Hi Kim, thanks again for making time to share your experience. Its words like yours that help us grow our small business. We're so very grateful for you. Amber"
Eric Finnell
September 20, 2024
"I have had a great experience with this team! Laura is incredibly helpful. Fantastic customer service and quick responses!"
"Eric, thank you for taking the time to recognize Laura. She is my right-hand woman! :) I'm so happy your experience was great - we strive for nothing less. Thank you again - we are grateful. Amber"
Todd Williams
August 29, 2024
"Great customer service and expeditious claim process and resolution. Laura and all the State Farm claims team members were professional and responsive. Thank you."
"We're so grateful for your review, Todd! Thank you also for recognizing Laura - she's an asset to our team. We are so happy to have you as a customer. Best, Amber"
kami e
August 22, 2024
"Great customer service. Laura helped figure out how to best submit my claim and answered questions along the way. Very helpful! Thank you"
"Thank you so much for the feedback, Kami! I'm thrilled that Laura was able to help -especially when a claim can already be so stressful. We are so happy to have you as a customer!"
JC
July 22, 2024
"I've had a wonderful experience with this insurance office. Recently got a new car and the transition was seamless with a competitive rate. My mom is also insured with this office, and she appreciates Laura's patience and kindness on their calls. Highly recommend!"
"I'm so happy we were able to provide you with great customer service, and competitive pricing! Laura is an asset to our team, and I'm glad your family has had a positive experience. Thank you for joining our Agency! Amber"
Victor Pelayo
June 28, 2024
"My experience with this office has been nothing but pleasant, the staff have been exceptionally efficient when handling my claim, questions and Laura was especially helpful with advising and lowering my premium."
"Victor, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Amber"
Jeff MacDonald
June 24, 2024
"Amber and her team are the best! They know my wife and I and always seem to have our file at their fingertips. Such great personal service. I highly recommend this team for your insurance needs."
"Jeff, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Amber"
Ali McGriff
June 18, 2024
"Jack in this office was able to quickly give me a quote that was much more reasonable than all the others we received. Follow up after signing with State Farm has been excellent. Would recommend!"
"Thank you, Ali, for your kind words! Thank you also for recognizing Jack! We are so happy you received a competitive insurance quote, as well as excellent customer service. We look forward to serving you for years to come! Amber"
Destiny Sharp
May 30, 2024
"I wanted to take the time to acknowledge Jack McClain. He has provided excellent customer service and support on several occasions regarding my policy. He even provided me with information regarding life insurance for my daughter. He’s a great asset to State Farm team."
"Hi Destiny! You don't know how much we value your review of our Agency! Jack truly is an asset, and genuinely enjoys working with families like yours. Thank you for trusting us with your insurance portfolio. We look forward to serving you for years to come! Amber"
Madalene Fuchs
May 28, 2024
"Hi. I wasn’t referred to State Farm in Barrington but found them through a local Google search and very glad I did. Jack was wonderful to work with. Efficient, quick and reasonable prices. Thanks Jack. Glad to be at State Farm."
"This makes me so happy to hear - exactly what we strive for! Efficient, personalized service, paired with competitive prices, is just the experience we want you to have. Thank you for taking the time to recognize Jack and give kudos to our insurance agency!"
David Gerholdt
May 2, 2024
"Appreciated the extra mile the staff went to to look at insurance options and my needs. Honesty and professionalism is reflected in this agents business model."
"David, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Amber"
Bryan DeVaul
May 1, 2024
"Exceptional Customer Service. Highly Recommended. Recently, I was hit by a person who had a less then reputable insurance company. I spent weeks getting the run around with them. Literally, within 20 minutes of stopping in to see Laura, she had opened a claim, approved my repair shop, reserved a rental car and State Farm is now handling settling with the other insurance company. The peace of mind is priceless. Thank you Amber, Laura and State Farm for all your help and assistance. It's greatly appreciated!!"
"Bryan, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Amber"
Joe Buttrill
April 30, 2024
"They take good care of you! Very friendly and knowledgeable!"
"Joe, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Amber"
Jim Weir
April 30, 2024
"Excellent Service by Laura. Quick turnaround!"
"Jim, we appreciate you and your business! - Amber"
Morgan Wagenknecht
April 29, 2024
"Amber and her team go above and beyond when it comes to customer service, I would recommend this state farm agent to anyone! Laura and I worked diligently over a period of 4 months while I navigated a confusing auto claim, and she was patient and knowledgeable throughout the entire process. I must have called her once a week for months with new questions, or needing help communicating with the claims department and she never let me down. I've never utilized an agent to do things on my behalf, but being a single mom working full time, and being a full time student, I simply didn't have time to make all the necessary calls to get my car fixed up and paid for accordingly. Laura was just outstanding, and thorough, and I especially appreciate the way she never made me feel like a burden or that any questions I had were "bad" questions. "That's a great question!" was definitely her motto, and I'm just so grateful for the extra effort she and the rest of the team put in to take a boatload of stress off my plate. Overall, just an amazing sense of compassion and dedication to each state farm client. This is certainly going to be your favorite go-to state farm team!"
"Morgan, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Amber "
Kurt Vanselow
April 23, 2024
"I’ve been dealing with this office for a few years. Amber, Laura, and staff is very friendly, knowledgeable and always helpful! Highly recommend."
"Kurt, we so appreciate your kind words! Customers like you make our Agency what it is! Thank you for your support - this is a great way to start the morning!"