
State Farm® Insurance Agent Amber Lafata
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Titus
March 5, 2025
"Laura was so kind, professional, and very helpful! I will most definitely recommend this State Farm agency to friends & family. Great experience to work with this Auto Ins. COMPANY. Thank you oh so much for your time & consideration. 😁⭐️⭐️⭐️⭐️"
"Hi Crystal! I'm so glad to hear you had a great experience with Laura, and we are beyond grateful that you have joined our Agency! Looking forward to helping you and your family for the years to come! Amber"
Yousef Arman
February 21, 2025
"Liz was great from start to finish. Quick to respond, but as patient with all my questions and was able to save me on home auto and business 10/10"
"Hi Yousef - I greatly appreciate you taking the time to leave such a nice review about Liz, she really is such a great member of our Team! We are always happy to help - call us if you need anything else, now or in the future. Amber"
Jirah Capungan
February 6, 2025
"Amber and Laura are wonderful and provided such a high level of customer service. I had a time sensitive issue where I needed an updated copy of my insurance card and they were so helpful, attentive and responded so quickly to my emails."
"Thank you so much for sharing your experience. We're grateful you are a part of our Agency! Amber"
Peter Jendrzejczyk
February 5, 2025
"Rates are good and service is awesome. Liz and Amber always responds promptly and effectively. Would recommend State Farm, Amber, and her team."
"Peter, thank you so much for taking the time to shout out Laura! She's an asset to the team, and I'm happy your experience hasn't been short of awesome. That's what we strive for! Thank you again, Amber"
Lisa Mosack
January 31, 2025
"We’ve been with State Farm for 16 years, ever since we were searching for the best insurance rates when our son received his driver’s license. After calling multiple companies, we found that State Farm offered the best combination of excellent coverage and competitive pricing. What truly sets them apart, though, is Amber’s incredible team. They’re not only quick to answer the phone but are also exceptionally knowledgeable, helpful, and friendly. Their outstanding service makes all the difference, and we couldn’t be happier with our choice!"
"Hi Lisa! Thank you so much for taking the time to leave us such an amazing review! I'm so happy to hear that you have enjoyed your experience with our office, and that my Team is always able to help you when you need it. We are grateful to have you as our customer, and I look forward to servicing you and your family for the years to come! "
Risa Cohen
January 29, 2025
"Whenever I have needed to change or modify coverage the staff handles promptly and professionally including making sure I receive confirmation of the change/modification being completed. An example would be when my adult daughter who was also a client passed I was advised what needed to be done."
"Hi Risa - thank you so much for leaving a review! I'm so glad that you have had such a good experience with us. We are so grateful to have you as our customer, and will always be here if you need anything. Amber"
Nadeem Rahman
January 10, 2025
"I am writing to express my sincere appreciation for the exceptional service provided by one of your customer service representatives, Laura. During my recent interaction with Laura, I was thoroughly impressed by her dedication and genuine care for customers. From the moment our conversation began, it was evident that Laura is deeply committed to ensuring a positive experience for every customer. She listened attentively to my concerns, addressed each issue with patience, and went above and beyond to provide solutions that exceeded my expectations. What stood out the most was Laura's empathetic approach. She made me feel valued and understood, which is a rare quality in today's fast-paced service environment. Her professionalism, combined with a personal touch, made a significant difference in resolving my concerns efficiently and effectively. I believe that Laura is a tremendous asset to your team and exemplifies the highest standards of customer service. Her dedication to customer satisfaction not only reflects positively on her but also enhances the overall reputation of your company. Please extend my heartfelt thanks to Laura for her outstanding service. I look forward to continuing to do business with your company, knowing that such dedicated individuals are part of your team."
"Dear Nadeem, thank you so much for your absolutely stellar review! We are so glad that you had such an amazing experience with Laura - she really does pride herself on her service and is such an asset to our team. We are beyond grateful for you and your loyalty with our office, and look forward to servicing you and your family for the years to come! Amber"
Chris Simic
January 6, 2025
"Great experience, Elizabeth was super helpful and kind."
"Thank you so much for the 5-Star review! I'm so glad Elizabeth was able to help you. We are very grateful to have you as our customer! Amber"
Darlene C
December 26, 2024
"Referrals are the best way to connect with people. Extremely pleased to have received this referral. Looking forward to a lasting relationship with our new Agent Liz Monsen. This team definitely has that “Like a Good Neighbor feeling.”"
"Hi Darlene! Thank you so much for your review - we are so grateful for your business, and look forward to servicing you for the years to come! Amber "
M O'D
December 5, 2024
"Whole office is great. Highly recommend."
"Thank you for the review, M! We are so grateful to have you as our customer. Amber "
Tom Richards
November 20, 2024
"I've been dealing with State Farm Insurance for well over 20 years. First in Florida and now in the Greater Chicago Area. If it was possible to give a 10 star review, I would! All agents that I've dealt with have made a very positive impression on me. Their prices are more than reasonable and I will always purchase all of my insurance needs from this Barrington IL office. A special thank you to Laura and Liz Monsen! Thanks so much for making this easy after my trip back from Ireland. Tom Richards"
"Tom, thank you so much for taking the time to share your experience with our team! We are so glad that we were able to make it a smooth transition, and we look forward to servicing you for the years to come! Amber"
Sal Gutierrez
October 31, 2024
"I’ve been working with Amber and her team for my insurance needs since becoming a homeowner, and I couldn't ask for a better agent. They are always quick to respond, attentive to every detail, and incredibly knowledgeable. No matter what questions or requests I have, they handle them promptly and makes sure everything is thoroughly explained. Amber and the team's dedication and reliability give me complete peace of mind, knowing my insurance needs are always in good hands. Highly recommend her to anyone seeking a responsive and professional insurance agent!!"
"Sal, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Amber"
Tim Kramer
October 30, 2024
"My rental HOA recently covered the outside and part of the inside for insurance. Laura on Ambers team helped me understand what was covered and what wasn’t and helped me create a perfect gap policy."
"Tim, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Amber"
Angelo Fraticola
October 10, 2024
"I recently swotchedto Staefarm and not only did we save $ but Ambers agents Jack and Laura were outstanding. A1 customer service. Thanks"
"Angelo, I'm so happy to hear Jack and Laura were great to work with. I'm also glad that our rates saved you money! We are happy and grateful to gain you as a customer. We hope to serve you well for years to come. Thank you again, Amber"
Jim Huerta
October 9, 2024
"Super friendly and extremely responsive! Their team delivers an excellent customer experience on all levels."
"Hi Jim, Thank you for sharing your experience with our team. I love hearing that not only were we responsive - but friendly as well! You are a part of our Agency family, and we always want to treat you as such. Thanks again - you made our day! Amber"
Eileen Johnson
October 2, 2024
"After disappointment with another State Farm agent in another city, we started shopping our policies around to other companies. As part of this effort we decided to also give State Farm another chance with an agent closer to home. From the first phone call to the in person meeting and followup, we were incredibly impressed with Amber, Laura and the rest of the team! The communication, personal attention, detailed explanation of coverage and time spent together has been nothing short of steller. Further, the team helped us find ways to reduce our overall bill by hundreds each month while keeping the kind of coverage important to our family. We could not be more pleased with Amber's agency!"
"Eileen, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Amber"
Christine Herbert
September 27, 2024
"We are so happy with our State Farm agent and staff! They provide excellent service and take great care of us. Whenever we call them to ask a question or open a claim, they are there to give us support. They are definitely the best insurance team we have worked with. Just recently, we had a crack in our windshield. I called Laura, she showed me compassion for my situation and immediately took over to get the repair setup quickly and easily. Always an excellent experience! We highly recommend Amber Lafata’s State Farm team!"
"Christine, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day. We are so grateful for the recommendation! - Amber"
Dave MacKenzie
September 26, 2024
"The State Farm office of Amber Lafata is simply top notch. Full disclosure, I so happen to have known Amber when she was in grade school. I am still friends with and socialize with her parents. The same sharp clever girl I knew then has done wonderfully getting her office setup and operating very well. She's doing a fine job surrounding herself with a number of talented agents. One in particular is Liz Monsen. Liz aided me in getting new quotes for Home and Auto which resulted in us saving quite a bit. Clearly Liz has nothing to do with their rates being more attractive than my prior company but the defining aspect in this analysis came down to how well they provided service. Prompt return phone calls, detailed descriptions to explain differences across the two companies and a very friendly disposition at all times. Their rates made switching easy but their customer service sunk the putt. I highly recommend them."
"Dave, thank you so much for such a kind review! Reading it made my day. My team and I will always be here to serve you and your insurance needs. I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you and your business. We will always work hard for your business each and every day! Thank you again! - Amber "
Linka 21
September 24, 2024
"Working with Elizabeth is absolutely great! She reads between the lines and has a very quick turnaround in her quotes. She will inform and guide you when necessary. We have three properties insured with her along with two vehicles! Highly recommended!!!"
"Thank you so much for recognizing Liz for her great service! We're so happy to have you as part of our Agency family and look forward to serving you for years to come. Amber"
Kim Rasmussen
September 23, 2024
"Highly recommend Amber, Laura, and the whole State Farm team. They're always so helpful and quick to respond whenever I call. Grateful to have such awesome insurance agents!"
"Hi Kim, thanks again for making time to share your experience. Its words like yours that help us grow our small business. We're so very grateful for you. Amber"
Eric Finnell
September 20, 2024
"I have had a great experience with this team! Laura is incredibly helpful. Fantastic customer service and quick responses!"
"Eric, thank you for taking the time to recognize Laura. She is my right-hand woman! :) I'm so happy your experience was great - we strive for nothing less. Thank you again - we are grateful. Amber"
Todd Williams
August 29, 2024
"Great customer service and expeditious claim process and resolution. Laura and all the State Farm claims team members were professional and responsive. Thank you."
"We're so grateful for your review, Todd! Thank you also for recognizing Laura - she's an asset to our team. We are so happy to have you as a customer. Best, Amber"
kami e
August 22, 2024
"Great customer service. Laura helped figure out how to best submit my claim and answered questions along the way. Very helpful! Thank you"
"Thank you so much for the feedback, Kami! I'm thrilled that Laura was able to help -especially when a claim can already be so stressful. We are so happy to have you as a customer!"
Janet
July 22, 2024
"I've had a wonderful experience with this insurance office. Recently got a new car and the transition was seamless with a competitive rate. My mom is also insured with this office, and she appreciates Laura's patience and kindness on their calls. Highly recommend!"
"I'm so happy we were able to provide you with great customer service, and competitive pricing! Laura is an asset to our team, and I'm glad your family has had a positive experience. Thank you for joining our Agency! Amber"
Victor Pelayo
June 28, 2024
"My experience with this office has been nothing but pleasant, the staff have been exceptionally efficient when handling my claim, questions and Laura was especially helpful with advising and lowering my premium."
"Victor, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Amber"